Design Workshop Series Part 1:
Crafting User-Centered Solutions

This chain of workshops is designed to equip designers with essential knowledge and skills to create impactful and user-centered designs. We will explore the principles of impact-centered design, decision-making processes, and understand how to effectively map user journeys and service design foundations.

This workshop agenda focuses on understanding the motivation for pursuing specific impacts, defining the steps required to achieve those impacts, and optimizing the workflow across multiple pillars.